Last updated: February 2026
This website and the KITE Sampler application are operated by Solid Grid Systems GmbH, Bundesallee 187, 10717 Berlin, Germany.
When you create an account or purchase a license, we collect: your email address, your license key, and basic account data required for authentication. We do not collect analytics, tracking data, or usage telemetry from the application.
We use your data solely to provide the Service: authenticating your account, validating your license, and communicating with you about your purchase or account.
Payments are processed by Paddle.com (Paddle Payments Ltd), who acts as the Merchant of Record. Paddle collects and processes your payment information directly. We do not store your credit card or payment details. Please refer to Paddle's privacy policy for details on how they handle your data.
Account authentication is handled through Appwrite. Your email and hashed password are stored securely. We do not have access to your plain-text password.
Your data is stored on secure servers. We retain your account and license data for as long as your account is active. You may request deletion of your data at any time by contacting us.
We do not sell, trade, or share your personal data with third parties, except as required to provide the Service (Paddle for payments, Appwrite for authentication).
If you are located in the EU, you have the right to access, correct, or delete your personal data. You also have the right to data portability and the right to lodge a complaint with a supervisory authority. To exercise your rights, contact us at hi@kitesampler.com.
This website uses only essential cookies required for authentication and session management. We do not use tracking or advertising cookies.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
For privacy-related inquiries, contact us at hi@kitesampler.com.